ABOUT ME

Your Team Needs A Leader, Not A Bottleneck

There comes a day in your professional life that will live on in infamy if you allow it.

The day when you realize YOU are the bottleneck to your team’s successful performance.

Your business’ optimization.

Growth. Scale. Profits. Succession plan.

All of that, and more!

Hard words to hear as a leader. And they’re the ones I needed to tell myself.

Awareness Can Be A Bitter Pill

As the bottleneck in my physical therapy practices, it took me time to recognize the part I played slowing down my team’s (and ultimately my own) success.

But how I did it wasn’t the solution I expected. 

A Common Plot Line For Clinical Practice Leaders

I ran multiple busy Physical Therapy practices while managing my busy family life for decades.

I’d juggle between patient care, managing staff, fulfilling insurance requirements, and marketing my practices…All while having to tend to my children and the chores at home when I was done for the day.

To say I felt completely overwhelmed trying to “do it all” would be too mild a statement.

Even though my practices were successful, I was on the verge of burnout.

A Peek Into “Successful” Clinical Practices

Every day I’d navigate ever-changing regulations in the healthcare environment and manage increasingly complex day-to-day operations.

I  also experienced the challenges and frustrations of managing my most important business asset, my people.

Something had to give, and I knew it. This day would not be one of infamy for me.

Out Of The Fire And Into The Flow

Instead, it became the day I took full responsibility for the part I’d played in creating a highly successful practice at the expense of a fulfilling life.

It was time for a drastic change in how I ran my business.

I knew I needed to systemize all the processes that were “in my head” so I could start delegating non-essential ownership tasks to the great people on my team whom I’d surrounded myself with.

Letting Go Of My Bottlenecking Ways

My big “a-ha” came when I realized that my propensity to perfect (and procrastinate until everything was “just so”), brought all things requiring my input to a screeching halt.

I knew what got me to the level of success I was at wasn’t going to get me to the next level…

Ultimately, an absentee owner operator who LEADS her teams instead of being their bottleneck because everything had to “go through me first” and be completely perfect.

The Biggest Lever Mover To Reinventing What Success Was For Me

That’s when I decided it was time to learn how to take true, authentic, effective leadership to a higher level. I made the decision to invest in coaching.

Specifically, leadership coaching.

I became a  Certified Professional Coach three times over. I was certified by the International Coach Federation (ICF), Certified in Conversational Intelligence(C-IQ), and became a Certified Team Advantage Coach.

My Side Effects Included…

In doing so, I learned how to be the person guiding my teams to create their best work.

And, to give them the type of culture that made them feel genuinely happy to come to work…At a place they knew they belonged and felt appreciated for their contributions.

This was the decision that set me free…The choice that finally allowed me to create the kind of business that fit my life.

My business no longer got to spill over into my time away from my practices.

And now…

I take my winning recipes for setting up infrastructure, hiring and retaining support staff, developing leaders, and planning for growth, scale, and exit strategies and share them with other healthcare leaders so they can do the same.